Cleaning the apartment Cleaning the apartment 1 2 3 4 5

Order of furniture and equipment in the apartment Order of furniture and equipment in the apartment 1 2 3 4 5

Simplicity and clarity of the web check-in procedure Simplicity and clarity of the web check-in procedure 1 2 3 4 5

Clarity of instructions for autonomous access. Clarity of instructions for autonomous access. 1 2 3 4 5

Satisfaction of the stay Satisfaction of the stay 1 2 3 4 5

If you have already booked directly on our site, what made you decide to book on casaviva.house? If you have already booked directly on our site, what made you decide to book on casaviva.house? The price was cheaper than international portals The site inspired me with confidence Other (you can specify in the form at the bottom)

If you have already booked directly on our site,what element has inspired your confidence? If you have already booked directly on our site,what element has inspired your confidence? The website The photos and description of the accommodation Previous guest reviews The number of properties proposed The prompt response of customer service The type of company (LLC) Word of mouth Other (you can specify in the form at the bottom)

What elements would you like to have even more confidence in? What elements would you like to have even more confidence in? A landline phone number to contact An increased presence of CasaViva Service on social media. 24h/24h assistance Other (you can specify in the form at the bottom)

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