Book direct
Why book here
instead of Booking
or Airbnb?
Fair question. The short answer: because here you book directly with whoever manages the apartment, with no middlemen, no hidden fees, and real support.
Browse apartmentsConcrete advantages
What you get by booking direct
Direct price
No intermediary commissions in the price you pay. What you see is the real price, with no platform markup.
Support from real people
Andrea, Cinzia or Michele answer — the team that manages the apartments. Not a call center, not a bot.
Secure and transparent payment
The transaction happens through secure channels, directly with the agency. No data passing through anonymous intermediaries.
Direct communication
You can contact us before booking with any question about the apartment, the neighbourhood, or what to bring.
Truly selected apartments
We are not an open marketplace. Every apartment is in the catalogue because we manage it — and we know it.
Real flexibility
Cancellation and modification policies are set by us, not an algorithm. We can talk.
Direct comparison
CasaViva.house vs OTAs
OTA = Online Travel Agency (Booking, Airbnb, Expedia…)
Common questions
The most common objections
Isn't Booking safer than a site I don't know?
Booking's safety lies in its guarantee if you have problems with a host. But there's no unknown host here: Casa Viva Service is a registered agency, operating since 2018, with a physical office on the Ligurian Riviera. You have all the contacts to reach us before, during and after your stay.
Are prices really lower?
We don't promise to always be the cheapest — OTAs run unpredictable promotions. What we guarantee is that the price you pay includes no intermediary commissions: it goes directly to the people who welcome you. This often means equal or lower prices, with better service.
What happens if I have a problem during my stay?
Call or message us directly. We have a dedicated number and a team that knows every apartment. No tickets, no waiting for a foreign platform's support.
Can I cancel or change my booking?
Yes. Policies vary by apartment and period, but you can always talk to us directly to find the best solution. You are not bound by a platform's automated mechanisms.
Are the apartments the same ones on Booking?
Yes, many of our apartments are also listed on OTAs. But booking here gives you the same apartment without platform commissions, with direct support and simpler communication.
How does payment work?
Payment is handled securely and traceably directly with Casa Viva Service. You receive a receipt and confirmation by email. Everything complies with Italian tax regulations.
Want to know who we really are?
Since 2018, the story of Casa Viva Service and why we manage these apartments.
No middlemen.
Just you and us.
Browse the apartments and book direct. We are here if you have questions.